Teaching an Anthill to Fetch RSS

This blog is an exploration of the concept and application of : Collaborative Intelligence. ‘CQ’ as I call it.I am the author of 'Teaching an Anthill to Fetch: Developing Collaborative Intelligence @ Work'.

Ants, and all other insects that live in colonies, appear to be hardwired to serve. By doing so, they ensure their survival. An anthill can survive and feed itself in some of the most hostile environments.

No single ant knows how it all works — nor does it need to. Individually, ants are not that smart, but together they are very intelligent. The ant serves the anthill, which in turn serves the ant. The community the ants create and work to support is well equipped to cope with the challenge of change. In other words, the ant and the colony it belongs to is a good example of high levels of collaborative intelligence (CQ).

Collaborative Intelligence (CQ) is defined as the capacity to harness the intelligence in networks of relationships.

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Play Nice With Customers or GOOG Will Get You

as everyone gets used to the new local listing effects play out - it will pay to stay aware of what Google ‘wants’

Amplify’d from www.localseoguide.com

Play Nice With Customers or GOOG Will Get You

No doubt you may have read about how some jerk used his bad reputation to rank better in Google and rip people off.  Today Google announced that they have tweaked their algorithm to demote businesses that have bad reputations.  And I quote:

we developed an algorithmic solution which detects the merchant from the Times article along with hundreds of other merchants that, in our opinion, provide an extremely poor user experience.

It used to be that site owners were worried about their competitors pointing spammy links at their site in an attempt to get Google to penalize them. Now instead of linking it looks like all you have to do is go on a few sites and say your competitor’s service sucks.

According to Google:

We can’t say for sure that no one will ever find a loophole in our ranking algorithms in the future.

Now I am no fan of chopping the competition down to build myself up, but I am thinking that if GOOG can demote because of bad customer service signals, it may also be able to promote businesses that have good customer service signals.

Read more at www.localseoguide.com
 
See this Amp at http://amplify.com/u/h815